Last updated: 2026-08-24
Email hello@heybriz.com and we will answer within three business days. heybriz is in beta and a person reads every message.
Any of these that you know — none of them are required, they just save a round trip:
The extension talks to the heybriz app over a connection inside your own computer, so both have to be running and paired.
Codes are tied to one installation of the app, and a new code replaces the old one. Open Settings, generate a fresh code, and paste that. If you reloaded an unpacked extension, generate a new code as well — reloading can change the extension's identity, and the app only accepts the one it was paired with.
If you ran out of credits, the work stops where it was and says so. Top up, then tell heybriz to continue — it picks up from there rather than starting over.
If it stopped for another reason, the conversation keeps what it had already found. Say what you want it to do next.
Signing, payment, transfer and deletion are refused in the software itself, and some actions ask you before they run. That is by design — those stay yours to do. It is not a fault, and asking again will not change it.
Your balance and history are in Settings. Payments are handled by Creem, our merchant of record, so their name appears on your statement rather than ours. Refunds are described in our Refund Policy — and if credits were spent because heybriz malfunctioned, tell us and we will make it right.
What we store, and what stays on your computer, is set out in our Privacy Policy. To have your account and its records deleted, write to us at the address above.
heybriz is operated by Shukream, a sole proprietorship registered in the Republic of Korea (business registration number 744-24-01992).